Role: Organisation Design ManagerSalary: £58,000-£63,000 + up to 30% bonus + health cover + bensLocation: Hybrid role minimum 3 days per week in office based at Whitbread Court, Dunstable ...
Role: Organisation Design Manager
Salary: £58,000-£63,000 + up to 30% bonus + health cover + bens
Location: Hybrid role minimum 3 days per week in office based at Whitbread Court, Dunstable (LU5 5XE)
We’re Whitbread the UK’s largest hospitality business with over 1,200 hotels and restaurants across the UK but we’re more than that. We’re the 38,000 people who make everyday experiences special that delight over 5 million guests every month.
We are proud to have been recognised as a Top Employer for 14 consecutive years, voted a top apprenticeship employer by Department of Education and Rate my Apprenticeship, this year we placed #10 in the Stonewall Workplace Equality Index for our commitment to LGBTQIA+ inclusion at Whitbread and have been awarded as a Top 25 Exemplary Employer in the Investing in Ethnicity Parliamentary Matrix as the only hospitality company leading the way in terms of Inclusion.
To support the design and maintenance of the Whitbread organisation through the development and governance of Whitbread’s organisation design principles, providing expert support and guidance on organisation design activity and supporting the execution of organisation design change.
Customer Groups would be: Support Centre (Head Office) and Operations leaders, UK People Director and Support Centre Head of People, Germany Head of People.
- You will define and deliver regular reporting of organisation size/shape to key stakeholders across operations and support centre.
- Provide analysis of structures and size/cost of teams across operations and support centre.
- Define and deliver a reporting pack to feed into key governance forums on a regular basis that shows the level of compliance with the agreed organisation design (e.g. cluster compositions, regional maps, support centre headcount and grades).
- Manage Whitbread’s job description process including templates and central maintenance.
- Creation of new organisation design templates and tools with a blueprint process map to support future organisation design activity in all Whitbread markets.
- Review proposals vs. agreed design principles and identify areas that are not aligned to agreed principles.
- Challenge stakeholders and propose options and solutions that enable effective and consistent structures.
- Work collaboratively with people partners, managers and reward manager(s) on job grading and compensation implications from proposed changes, ensuring cost implications are clearly understood.
- Lead the change process for organisation design activity, including RACI/RAPID templates, handing over to People Partners / Change Partners to deliver into the impacted area.
Knowledge (Expert Understanding)
- Organisation design analytics and key metrics. Best practice in organisation design.
Skills (Expert Understanding)
- Ability to negotiate and influence stakeholders at various levels.
- Strong verbal and written communication.
- Advanced Excel / analysis / numeracy Presentation skills – strong in PowerPoint / visualisation of data
- Excellent organisation and planning.
- Effective problem and conflict resolution skills.
- Provision and interpretation of analysis and Insight – providing clear recommendations backed up by credible data sources.
- Translating complexity to present information clearly for decision making
Experience (Proven)
- Previous experience in an Organisation Design role.
- Multi-site business / high volume of employees.
- Collaboration across functions (e.g. operations, finance, reward team, people partnering teams
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Job ref: 58004-4492
Advertised: 28 Mar 2025
